The challenge
This is placeholder content. The real case study writeup will go here once the work is fully documented. Example Brands Group had no first-party relationship with end consumers and wanted to build one from the ground up, ahead of a major product range refresh.
Our approach
This is placeholder content. TBK led programme strategy, reward architecture, and the end-to-end member experience — from sign-up mechanics through to ongoing engagement comms designed to build habit rather than dependency on discounting.
What we made
This is placeholder content. The programme launched with a dedicated microsite, integration into the client’s existing CRM, and a fulfilment infrastructure capable of handling physical and digital reward redemptions. Creative assets were produced across digital and in-store channels.
Results
This is placeholder content. The programme reached enrolment targets ahead of schedule. Full performance data and client testimonial will be inserted here following sign-off.